Cookie Policy

Volkswagen AG uses various cookies on its websites. Cookies are small files containing configuration information that are stored on your end device.

There are basically three categories of cookies: cookies that are essential for the functionality of the website (“Functional Cookies”), cookies that increase the comfort of a website visit and, for example, save your language settings (“Comfort Cookies”), and cookies that are used to create a pseudonymised user profile (“Tracking Cookies”).

• The processing of the Function Cookies is necessary to enable your visit to the website (cf. Art. 6 Para. 1 lit. b GDPR).
• The legal basis for Comfort Cookies is a legitimate interest (Art. 6 para. 1 lit. f GDPR). The legitimate interest is providing comfort when visiting the website. You can object to data processing at any time with effect for the future. Further information can be found in our privacy policy.
• Tracking Cookies are only set if the website visitor has given their consent (Art. 6 Para. 1 lit. a GDPR). Consent is given via the so-called cookie banner, which must be actively clicked on.
  
  

You can find further information on the Tracking Cookies used by us in our privacy policy.

Furthermore you can revoke your consent to the data processing described above by using the listed cookies and tracking tools at any time with effect for the future by clicking on the following link and changing your currently set preferences in our Cookie Consent Manager:

Manage my cookie preferences

Within the above mentioned categories of cookies there are several types of cookies. Here are the most common types of cookies for your understanding:

1. Session Cookies: While you are active on a website, a session cookie is temporarily stored in the memory of your computer in which a session ID is stored, e.g. to store a session cookie. For example, to avoid having to log in every time you switch pages. Session cookies are deleted at logoff or lose their validity as soon as their session expires automatically.
2. Persistent or Protocol Cookies: A persistent or history cookie stores a file on your computer for the period of time specified in the expiration date. Through these cookies, websites remember your information and settings on your next visit. This leads to a faster and more convenient access. For example, you will not have to change your language setting for our portal again. When the expiration date expires, the cookie is automatically deleted when you visit the website that created it.
3. Third Party Cookies: Third-party cookies come from providers other than the operator of the website. For example, they can be used to collect information for advertising, custom content, and web statistics.
   
4. Flash Cookies: Flash cookies are stored as data elements of web pages on your computer when they are operated with Adobe Flash. Flash cookies have no time limit.